Returns & Exchanges
At Appalachian Baby Design, we want you to be completely satisfied with your heirloom-quality purchases. If you are not happy with your order, we accept returns of unused, unwashed items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original condition, ensuring all tags and labels are attached, and include a copy of your packing slip inside.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location or post office.
Receive Your Refund
Once our workshop receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing